Over the last few weeks, I have received NUMEROUS emails that all have a similar theme:
“I am trying to download/print one of your files. When I try to print it, only the first page is showing up and I can’t see the rest of the file. Is the file corrupted?”
The files are all fine on my end {after a period of my heart stopping and panicked phone calls for friends to check} and usually the issue can be resolved rather quickly by trying one of the following:
- Try opening and saving the file using a different browser. If you use Chrome {most of the issues have come via Chrome}, try either Internet Explorer or Firefox. This has resolved the issue for the majority of readers. Firefox is my personal favorite and the browser that I use.
- Be sure to install the most recent Adobe Reader update
. Don’t ask me how your computer knows that it’s not up to date…but it knows.
- Are you a MAC user? Instead of using the standard Mac PDF viewer, switch over to Adobe. Many times, this will solve the issue right away.
- Save the document directly to your desktop and then open it from there, rather than trying to view/print via your web browser.
- If none of these solutions help, check out this Facebook thread that Carisa from 1+1+1=1 shared ~ there are some other great tips from readers!!
I really hope that this will help you all out and I’m sorry if you’ve been one of the people having an issue. If you have a solution that has helped you and don’t see it listed above, leave a comment and let us know!
I’ve had that problem before but if I wait a couple of minutes, all the pages will show up and be printable. If I scan down through them quickly, they don’t always show up immediately. Hope that’s what your issue is too.